FAQs

General

We offer consultations via email or phone to help you find services or courses that will suit for you. Contact us by email hello@luxbrow.co or phone 03-9010 0438 to speak to one of our trained consultants.

You can then make payment by online transfer banking directly. You will receive an email from us immediately after registration. The voucher or confirmation of the services will be attached in the email. If you do not receive any email, please contact us by email hello@luxbrow.co or phone 03-9010 0438.

Please check your junk mail or spam email folder, sometimes the email cannot be identified and automatically is filtered as junk mail. If you do not receive any email, please contact us by email hello@luxbrow.co or phone 03-9010 0438.

We would like to request a deposit RM 100 to block your slot of services due to avoid the waste of valuable time of specialists by no-shows.

In the interest of maintaining a pleasant experience and to secure your spot, bookings are essential.  You will need to pre-book your preferred time online. Our online booking system is free of any service fee.

We understand that you may need to change your booking. Our 24 hour cancellation policy means you just need to notify us of the change 24 hours before your booking. Simply give us a call on 03-9010 0438 or email us to request your changes.

Semi Permanent make-up on Eyebrow, Eyeliner & Lips

Semi-Permanent Make-up services also known as embroidery but unlike traditional cosmetic tattooing. It is invasive and considered semi-permanent. It can lasts for 1-3 years, depending on skin type and skincare routine.

Eyebrow & Eyeliner
It can last for 1 – 3 years. We recommend to have a touch-up once a year. The color fading will depend on several factors: skin conditions, lifestyle, UV exposure, aftercare instructions are followed, medication and etc. You are advised touch up every year to keep the colour fresh.

Lips
In just 2-3 hours, you can have evenly colored lips that lasts 4-5 years. Our Eyeliner Embroidery helps define the eyes making it look refreshed and alluring.
– organic
– painless and
– customises the thickness and colour of your eyeliner according to the shape, size & colour of your eyes.

Yes, many of our men customers had their eyebrows done at our specialist center. Men wants to have nice eyebrows like women to improve their physiognomy. The most eyebrow style for men is the Micro-Blading technique.

Eyebrow
The entire procedure should taken about 2.5 – 3 hours. During this session, specialist will shape and style client’s brow shape for client approval. The procedure will begin once client’s satisfied on the design.

Eyeliner
The entire procedure should taken about 1.5 – 2 hours. During this session, specialist will shape and style client’s eyeliner with for client approval. The procedure will begin once client’s satisfied on the design.

Lips
The entire procedure should taken about 3 – 3.5 hours. During this session, specialist will shape and style client’s lips with colour for client approval. The procedure will begin once client’s satisfied on the design.

Eyebrow
The eyebrow area will be slightly red after the procedure and colour will appear very dark. This is normal for the procedure and part of the healing process. The eyebrows will be darker and you will notice slight scabbing. Do not pick at the scabs as this may damage the skin. The eyebrows will lighten up in colour as it heals. It takes approximately 3 – 7 days for the brows to heal over.

The eyebrow area will be slightly red after the procedure and colour will appear very dark. This is normal for the procedure and part of the healing process. The eyebrows will be darker and you will notice slight scabbing. Do not pick at the scabs as this may damage the skin. The eyebrows will lighten up in colour as it heals. It takes approximately 3 – 7 days for the brows to heal over.

Eyeliner
Some have no swelling and some Mild swelling about 1-2 days max

Lips
It takes approximately 3 – 7 days for the brows to heal over. Do not freak out by the initial darker than expected colour and the extremely dry lips that you will get right after the embroidery. The actual colour will reveal itself after the dead skin flakes off from the lips, giving you tender, natural, soft pink lips in just a few days! Try not to pluck the dead skin off, allow it to gently fall off by itself. Meanwhile, try to apply moisturizing lip balm to hasten the process.

Yes, a touch-up session after 4-6 weeks is necessary as everyone heals differently and ooutcome will vary. Certain areas may not pick up during first session and need to be refilled. Thickness and colour may need to be added or adjusted. The touch-up session is to refine the area to ensure it looks perfect and retains the colour for the whole year.

The pain level for the procedure is considered mild to none. Prior to the procedure, the specialist will apply a topical anesthetic to numb the area, and also reapplied during the procedure. Everyone responds differently to anesthetic; depending on the clients, the feeling of the procedure has been described as ant bite to not feeling anything.

In order to achieve the best results, it is best to follow the pre and post care instructions.
– Prior to your procedure, clients are advised of the following:
– Avoid alcohol and aspirin/ibuprofen and any vitamins that may thin your blood for 72 hours.
– Avoid tanning so we can assess your natural skin tone.
No face scrubs or chemical peels at least two weeks prior.
– Feel free to come in with their brow makeup on so our specialist can see your every day look you prefer. Reference pictures of shapes and colors of are always welcomed. We will then work together to create the perfect shape!